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Are you customer experienced?

How would you like to deliver amazing customer experiences for the UK’s leading savings management platform? Newcastle Strategic Solutions is also one of the North East’s most established and successful fintechs and has a host of big-name clients.

As part of the Newcastle Building Society Group, it provides savings management and technology services for challenger banks and established providers across the UK, as well as our own building society customers. Our award winning Customer Contact Centre is at its heart, providing a high-quality personal support to customers who have savings accounts with us and with our clients.

What do you love about working at Newcastle Strategic Solutions?

Love customer service?

If you like finding answers, Mortgage Operations could be for you. Working here, you’ll handle a range of mortgage related queries from customers and our intermediary service – helping people own their home. If you’re a bit of a sleuth, Mortgage Operations is also home to our Financial Crime Mortgages team which protects the Society from financial crime.

Neil, Mortgage Operations

“To be at the forefront of financial crime prevention and support all teams within Mortgage Operations is extremely rewarding.”