Tailored advice to help you make more of your money
We believe financial advice should be available to people from all walks of life. That’s why there’s no cost to you for receiving personalised financial advice from a friendly Newcastle Financial Adviser.
You’ll only be charged if you decide to go ahead with the advice given to you – and you can choose the follow-up services that suit you best. You can choose from different ways to cover your fees meaning your ongoing support, costs and how you pay them are the right fit for you.
Explore
Meet your friendly financial adviser to discuss your financial situation and goals. Your adviser will outline the services available, explain how they can help and the next steps. Then you decide if you want to progress.
Review
Your dedicated financial adviser will complete extensive research to create your personalised financial plan. They will present you with a range of options to help meet your needs and achieve your ambitions.
You decide
Working together with your adviser, you agree on an option that suits your circumstances, fulfils your requirements and meets your aims and aspirations. There’s no fee if you choose to walk away at this point.
Only pay if you choose to take the advice
If you want to go ahead with the initial advice, your adviser will agree the recommendations and explain the costs involved. It’s important to regularly review these plans. So, you’ll also need to decide on the level of ongoing financial advice service you receive in future.
Choose the ongoing service that’s right for you
It’s really important to review your financial plan and the performance of your products. This makes sure they continue to meet your changing needs and deliver the outcomes you want. You’re in complete control of whether you choose to do this and how often, with three options to choose from.
| Service charge | How the fee is paid | Example fee calculation | |
| Continuous advice with a review every year | 0.9% each year of the total amount invested. | Deducted monthly from your investment. | If you invested £60,000, your yearly service charge would be £540. |
| Continuous advice with a review every other year | 0.7% each year of the total amount invested. | Deducted monthly from your investment. | If you invested £60,000, your yearly service charge would be £420. |
| Advice on demand | Explore our menu of services | Deducted from your current investments or paid directly to Openwork Ltd. | An estimation of the work involved and the cost will be provided before work begins. |
View the Menu of fees and charges (PDF, 58KB).
Choose how you would like to pay
Whether you decide to pay a percentage of the amount you invest or an hourly rate (see Menu of fees and charges), you can pay for your fees either by:
- Removing them from the amount you invest in the recommended product – this means the money you invest will be reduced by your fee amount.
- Paying them directly to Openwork Ltd. (you can learn more about Openwork on our 'Who are Openwork?' page). This means you’ll pay a fee as well as the money you invest (so your investment will not be reduced by the fee amount).
Meet our friendly financial advisers
Get to know our team of financial advisers and read customer reviews to learn more about the services they provide.
Approved by The Openwork Partnership on 19/09/2025.