Last updated 2 March 2023
This website and our apps use cookies – small text files that are placed on your device by the websites you visit and the apps you use.
Cookies are generally used in order to make websites work effectively to:
- retain user preferences;
- store information for things like shopping carts; and
- provide anonymised tracking data to third party applications like Google Analytics.
Website cookies
As a rule, cookies will improve your browsing experience. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We recommend taking a look at the About Cookies website, which offers guidance for all modern browsers.
Find out how to manage cookies on popular browsers:
To find information relating to other browsers, visit the browser developer's website.
To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.
Cookies used by Newcastle Building Society
In order for us to monitor and improve our websites and apps, we gather certain information about you when you use them, including (but not limited to) details of your:
- domain name and IP address;
- operating system;
- browser, version; and
- in the case of website visitors, the name of the website that you visited prior to our website (if you came to us through a search engine or another website, for example).
The following table explains, in more detail, the cookies we use on this site and in our apps, and why:
| Source | Cookie name and purpose |
| AppNexus (adnxs.com) | anj: This cookie contains data denoting whether a cookie ID is synced with an AppNexus partner. uuid2: This cookie allows targeted advertising through the AppNexus platform – collects anonymous data on ad views IP address, page views, and more. |
| Crimtan (ctnsnet.com) | cid: P cookie used to improve advertising for website visitors. It can redirect more relevant advertisements to the visitor, and helps improve reports on campaign performance. opt: Crimtan cookie used for user tracking and ad targeting purposes. |
| Dynatrace | dtCookie: Dynatrace cookie used for user tracking and statistical analysis. dtLatC: Dynatrace cookie used for performance monitoring. dtPC: Dynatrace cookie used for performance monitoring. dtSa: Dynatrace cookie used for performance monitoring. rxVisitor: Dynatrace cookie used for performance monitoring. rxvt: Dynatrace cookie used for performance monitoring. |
_fbp: Facebook cookie used for user tracking and ad targeting purposes. datr: Facebook cookie used to identify the web browser being used to connect to Facebook. fr: Facebook cookie used for user tracking and ad targeting purposes. sb: Facebook cookie used for user tracking and ad targeting purposes. wd: Facebook cookie used for user tracking and ad targeting purposes. | |
_dc_gtm_UA-xxxxxxxxx: Used by Google Tag Manager to load scripts and code for site functionality and analytics purposes. _ga: Used by Google Analytics and registers a unique ID for the website user for statistical analysis. _gaexp: Used by Google Optimize for site testing and optimisation purposes. _gat_UA-xxxxxxxxx: Used by Google Analytics to create and retrieve tracker objects. _gcl_au: Google advertising cookie used for user tracking. _gid: Used by Google Analytics to register a unique ID for the website user for statistical analysis. ANID: Google advertising cookie used for user tracking and ad targeting purposes. APISID: Google DoubleClick advertising cookie used for user tracking and ad targeting purposes. CONSENT: Google advertising cookie used for user tracking and ad targeting purposes. HSID: Google security cookie used to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorized parties. OGPC: Google cookie used to store user preferences and information when viewing pages with Google maps on them. SAPISID: Google DoubleClick advertising cookie used for user tracking and ad targeting purposes. SID: Google security cookie used to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorized parties. SIDCC: Google security cookie used to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorized parties. SSID: Google security cookie used to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorized parties. 1P_JAR: Google advertising cookie used for user tracking and ad targeting purposes. IDE: Google DoubleClick advertising cookie used for user tracking and ad targeting purposes. NID: Google cookie used for managing user preferences. OGP: This cookie enables the functionality of Google Maps. | |
| HotJar | _hjid: HotJar cookie used to register a unique ID for the website user for statistical analysis.
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| Inspectlet | __insp_nv: Inspectlet cookie used for user tracking and statistical analysis. __insp_pad: Inspectlet cookie used for user tracking and statistical analysis. __insp_sid: Inspectlet cookie used for user tracking and statistical analysis. __insp_slim: Inspectlet cookie used for user tracking and statistical analysis. __insp_targlpt: Inspectlet cookie used for user tracking and statistical analysis. __insp_targlpu: Inspectlet cookie used for user tracking and statistical analysis. __insp_uid: Inspectlet cookie used for user tracking and statistical analysis. __insp_wid: Inspectlet cookie used for user tracking and statistical analysis. |
| Kentico | nbs_user_selected_branch_id: This cookie is used to store the user's preferred branch location so that the website can return relevant content. |
| Microsoft Bing | _RwBf: Microsoft Bing advertising cookie used for user tracking and ad targeting purposes. MUID: Microsoft Bing advertising cookie used for user tracking and ad targeting purposes. MUIDB: Microsoft Bing advertising cookie used for user tracking and ad targeting purposes. SRCHD: Microsoft Bing advertising cookie used for user tracking and ad targeting purposes. SRCHHPGUSR: Microsoft Bing advertising cookie used for user tracking and ad targeting purposes. SRCHUID: Microsoft Bing advertising cookie used for user tracking and ad targeting purposes. SRCHUSR: Microsoft Bing advertising cookie used for user tracking and ad targeting purposes. |
| OneTrust | OptanonConsent / OptanonAlertBoxClosed: Allows us to set cookies accordingly to the user’s consent and hide the cookies banner once the user has had an opportunity to read and acknowledge it. |
| reCaptcha | (_GRECAPTCHA): In addition to certain standard Google cookies, reCAPTCHA sets this necessary cookie (_GRECAPTCHA) when executed for the purpose of providing its risk analysis. |
| Recite Me | (Recite.Persist): Allows the toolbar to persist across subsequent web pages on the website once the Recite Me accessibility toolbar be launched, should the user opt to do so. (Recite. Preferences): Allows user-selected settings to auto-load on subsequent web pages on the website once toolbar launched, should the user opt to do so. |
| Smarter Click | smc_found_postcode: Smarter Click advertising cookies used for user tracking and ad targeting purposes. smc_last_pc: Smarter Click advertising cookies used for user tracking and ad targeting purposes. smc_not: Smarter Click advertising cookies used for user tracking and ad targeting purposes. smc_sesn: Smarter Click advertising cookies used for user tracking and ad targeting purposes. smc_spv: Smarter Click advertising cookies used for user tracking and ad targeting purposes. smc_tag: Smarter Click advertising cookies used for user tracking and ad targeting purposes. smc_tpv: Smarter Click advertising cookies used for user tracking and ad targeting purposes. smc_uid: Smarter Click advertising cookies used for user tracking and ad targeting purposes. smc_dv2: Smarter Click advertising cookies used for user tracking and ad targeting purposes. smc_loc-xxxxxxx: Smarter Click advertising cookies used for user tracking and ad targeting purposes. smct.co: Smarter Click advertising cookies used for user tracking and ad targeting purposes. smct_session: Smarter Click advertising cookies used for user tracking and ad targeting purposes. |
| Visual Website Optimizer | _vwo_uuid_v2: Visual Website Optimiser cookie user for site testing and optimisation purposes. |
| Who's On (webchat) | whoson: Who's On cookie used for user tracking and statistical analysis. |
| YouTube | PREF: This cookie allows targeted advertising through the AppNexus platform - collects anonymous data on ad views IP address, page views, and more. VISITOR_INFO1_LIVE: This cookie allows targeted advertising through the AppNexus platform - collects anonymous data on ad views IP address, page views, and more.
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The following cookies are also placed if you log into the savings account management area of our website:
| Source | Cookie name and purpose |
| online.newcastle.co.uk | SC_GSLB_xxxxxxxx: There are a number of servers that support our site. This cookie ensures that users are split equally between these servers and stops traffic building up on one particular server and slowing down the service. NSC_xxxxxxx: This cookie ensures your session stays stuck to one server during your visit. Without this you would be disconnected from the server on a regular basis. Citrix_ns_id_xxxxxxxxx: This is a security cookie that ensures that your session has not been tampered with. Citrix_ns_id: This is a security cookie that ensures that your session has not been tampered with. Authenticate: This cookie is used to remember you while you are logged in and move about the savings site. OFIS: This cookie is used to remember you while you are logged in so that you don’t need to keep re-entering your information as you move about the savings site. _RequestValidationToken1 / _RequestValidationToken2: These cookies are used to makes sure it's only you navigating through your session. It checks that no one else is accessing the same session from a different browser, such as potential fraudsters. FebAuth: This cookie is used to confirm that you've been authenticated. AUTH: This cookie is a Security Token used for authentication purposes. Ofis_logon_cookie: This cookie is used by the ‘remember me’ login function. ASP.NET_SessionId: This cookie is used to identify the user's session on the server. |
The following cookies are also placed if you log into the mortgage switching service area of our website:
| Source | Cookie name and purpose |
| switchyourmortgage.newcastle.co.uk | .AspNetCore.AntiForgery.XXXX: This cookie is used by ASP.NET Core and is used to find the X-CSRF token. This is a security token used to prevent cross-site request forgery attacks. .AspNetCore.Mvc.CookieTempDataProvider: This cookie is used to store details of the user's session between pages once authenticated. NSC_GSLB_xxxxx: This is a security cookie that ensures that your session has not been tampered with. |