
Newcastle Building Society celebrated the launch of its new Middlesbrough branch, delivering a boost to the high street and local community.
A short walk from our previous location, the new branch is a bigger and more prominent spot on Linthorpe Road and includes a new dedicated space for local charities and community groups.
We were joined by customers, colleagues, and members of the community to help cut the ribbon and officially declare the new branch open.
Our new Middlesbrough branch is part of our multi-year, multi-million-pound investment into branches and face-to-face financial services.

Andrew Haigh, our Chief Executive Officer
“We’re delighted to formally open the doors to our new Middlesbrough branch. Investing in the branch means better facilities for customers and colleagues and secures the future of financial services in the town centre. It’s essential that people in our communities can have a real conversation about their money, preserving that vital access to trusted financial advice and information. High streets are better with branches and whoever you are, there are times when speaking to someone face-to-face is best."
Since 2015, more than 6,200 bank branches have closed across the UK, including several in Teesside , forcing customers to travel miles to get to their nearest branch and making it harder for some people to manage their money.
Despite this national trend of bank branch closures, we remain committed to our communities as we continue to invest in and improve our branch network.

More than half of our branches now include a community room, which are free-to-use spaces for charities and groups to meet up. Open to customers and non-customers, they are just one of the ways we’re making a difference in our communities and helping to create positive change for local people.
Over recent years, we’ve also opened branches in several new locations by sharing space in community hubs and helping to restore access to financial services in places where banks have left town.
Future investment includes work on a new flagship location in Newcastle city centre and working with North Tyneside Council to open a new branch in Tynemouth Library.
Download the press release (PDF, 192kB).