At our Ponteland branch, our staff are always happy to help – they are devoted to ensuring all customers have an enjoyable and straightforward experience. As well as offering information on a range of mortgage and savings products, you'll also have access to financial advice from Newcastle Financial Advisers Limited - they can speak to you face-to-face or offer telephone and video call services. The branch is on Darras Hall Estate, situated on Broadway next to the local shops. There is parking outside the branch but be aware that this is limited around school times.
Branch Details
Address
23 Broadway
Darras Hall
Ponteland
NE20 9PW
Telephone:
01661 821 828 **
Opening times
| Monday | 9:00am | 5:00pm |
| Tuesday | 9:00am | 5:00pm |
| Wednesday | 9:00am | 5:00pm |
| Thursday | 9:00am | 5:00pm |
| Friday | 9:00am | 5:00pm |
| Saturday | Closed | |
| Sunday | Closed |
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Services
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Savings Review Service - In branch and telephone
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Mortgage Adviser – Telephone advice
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Financial Adviser – In branch, telephone and video advice
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Passbook accounts - In branch
Facilities and accessibility
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Private interview room(s)
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Locally sourced tea and coffee available
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Free parking nearby
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Automatic door
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Level access
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Low level counter
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Hearing aid loop
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Slow Shopping - 2:00pm - 4:00pm Wednesday
Meet the team
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Natalie Barclay
Branch Manager
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Joanne Hendry
Newcastle Financial Adviser - Ponteland
Joanne is one of the longest serving Newcastle Financial Advisers with over 20 years’ experience.
Branch - News
Meet your Financial Adviser
You can arrange an appointment to meet with Joanne, from Newcastle Financial Advisers, even if you're not currently a customer.
Find out moreNeed some help?
Pop in to see us in Ponteland or give us a call, we're always happy to chat.
01661 821 828See above for branch opening times
Newcastle Building Society introduces to Newcastle Financial Advisers Limited for advice on investments, pensions, life and protection insurance, and inheritance tax planning. Aspects of inheritance tax planning are not regulated by the Prudential Regulation Authority nor the Financial Conduct Authority. Newcastle Financial Advisers is a trade name of Newcastle Financial Advisers Limited which is an appointed representative of The Openwork Partnership a trading style of Openwork Limited which is authorised and regulated by the Financial Conduct Authority.
Approved by the Openwork Partnership on 05/03/2026.
** Calls to 01 numbers are standard UK geographic landline numbers that are typically included in any bundled minutes or free call packages. The actual cost you are charged will depend on your landline or mobile provider. Please contact them to get information about the cost of the call. We may monitor and record telephone calls for training and security purposes.