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Home Our branches Ponteland

At our Ponteland branch, our staff are always happy to help – they are devoted to ensuring all customers have an enjoyable and straightforward experience. As well as offering information on a range of mortgage and savings products, you'll also have access to financial advice from Newcastle Financial Advisers Limited - they can speak to you face-to-face or offer telephone and video call services. The branch is on Darras Hall Estate, situated on Broadway next to the local shops. There is parking outside the branch but be aware that this is limited around school times.

Branch information

Address

  • 23 Broadway
  • Darras Hall
  • Ponteland
  • NE20 9PW

01661 821 828

Opening times

Monday 9:00am - 4:00pm
Tuesday 9:00am - 4:00pm
Wednesday 9:00am - 4:00pm
Thursday 9:00am - 4:00pm
Friday 9:00am - 4:00pm
Saturday Closed
Sunday Closed

Services

  • Savings Review Service - In branch and telephone
  • Mortgage Adviser – Telephone advice
  • Financial Adviser – In branch, telephone and video advice
  • Passbook Accounts - in branch

Facilities and accessibility

  • Private interview room(s)
  • Locally sourced tea and coffee available
  • Free parking nearby
  • Automatic door
  • Level access
  • Low level counter
  • Hearing aid loop
  • Slow Shopping - 2:00pm - 4:00pm Wednesday

Meet the team

Ponteland's Branch Manager, Natalie, smiling with a white background.

Natalie Barclay

Branch Manager

Newcastle Financial Adviser, Joanne Hendry

Joanne Hendry

Newcastle Financial Adviser - Ponteland

Read more about Joanne Hendry

Branch - News

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Base rate change, May 2025 

08 May 2025

 Newcastle Building Society's Cobalt headquarters in spring

Easter opening hours 2025

17 April 2025

 Exterior of Newcastle Building Society branch

Newcastle Financial Advisers expands customer base

15 April 2025

Meet your Financial Adviser

You can arrange an appointment to meet with Joanne, from Newcastle Financial Advisers, even if you're not currently a customer.

Find out more

Need some help?

Pop in to see us in Ponteland or give us a call, we're always happy to chat.

01661 821 828

See above for branch opening times

Newcastle Building Society introduces to Newcastle Financial Advisers Limited for advice on investments, pensions, life and protection insurance, and inheritance tax planning. Aspects of inheritance tax planning are not regulated by the Prudential Regulation Authority nor the Financial Conduct Authority. Newcastle Financial Advisers is a trade name of Newcastle Financial Advisers Limited which is an appointed representative of The Openwork Partnership a trading style of Openwork Limited which is authorised and regulated by the Financial Conduct Authority.

Approved by the Openwork Partnership on 27/03/2024.