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Home Our branches Ponteland

At our Ponteland branch, our staff are always happy to help – they are devoted to ensuring all customers have an enjoyable and straightforward experience. As well as offering information on a range of mortgage and savings products, you'll also have access to financial advice from Newcastle Financial Advisers Limited - they can speak to you face-to-face or offer telephone and video call services. The branch is on Darras Hall Estate, situated on Broadway next to the local shops. There is parking outside the branch but be aware that this is limited around school times.

Branch information

Address

  • 23 Broadway
  • Darras Hall
  • Ponteland
  • NE20 9PW

01661 821 828

Opening times

Monday 9:00am - 4:00pm
Tuesday 9:00am - 4:00pm
Wednesday 9:00am - 4:00pm
Thursday 9:00am - 4:00pm
Friday 9:00am - 4:00pm
Saturday Closed
Sunday Closed

This branch may be closed for a lunch break from 1pm to 2pm, Monday to Friday. Please call to check with the branch if you plan to visit between these times.

Services

  • Savings Review Service - In branch and telephone
  • Mortgage Adviser – Telephone advice
  • Financial Adviser – In branch, telephone and video advice
  • Estate Planning Consultant – In branch and at home advice
  • Insurance Specialist – In branch and telephone review

Facilities and accessibility

  • Private interview room(s)
  • Locally sourced tea and coffee available
  • Free parking nearby
  • Automatic door
  • Level access
  • Low level counter
  • Hearing aid loop
  • Slow Shopping - 2:00pm - 4:00pm Wednesday

Meet the team

Newcastle Building Society colleague

Natalie Barclay

Branch Manager

Newcastle Financial Adviser, Joanne Hendry

Joanne Hendry

Newcastle Financial Adviser - Ponteland

Read more

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Branch - News

A group of Newcastle Building Society waving their arms in the air and stood behind a sign that says "Winner!"

01 December 2023

Celebrating double success at industry awards

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Two of our colleagues from Newcastle Financial Advisers inside our Head Office at Cobalt Business Park. On the left is Beth Hunter, Paraplanning Team Leader, and on the right is Beth Muir, Operations Team Leader.

20 November 2023

Newcastle Financial Advisers strengthens operations team

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Newcastle Building Society's Cobalt office

29 September 2023

Newcastle Financial Advisers strengthens management team

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Meet your Financial Adviser

You can arrange an appointment to meet with Joanne, our Ponteland Branch Financial Adviser, even if you're not currently a customer.

Find out more

Need some help?

Pop in to see us in Ponteland or give us a call, we're always happy to chat.

01661 821 828

See above for branch opening times