Our Sunderland branch is located in the heart of Sunderland. Offering a range of mortgage and savings products, along with access to face-to-face financial advice from Newcastle Financial Advisers Limited, our Sunderland branch will provide you with a valuable experience.

The branch is just a short walk away from the train station and parking is available close by within the Bridges shopping centre. The friendly and approachable team of staff will assist you with your needs and ensure that your visit is a good one.

Branch Details

Address

14 Waterloo Place

Sunderland

Tyne & Wear

SR1 3HT

Telephone:
0191 565 0464 **

Opening times

Monday9:00am5:00pm
Tuesday9:00am5:00pm
Wednesday9:00am5:00pm
Thursday9:00am5:00pm
Friday9:00am5:00pm
Saturday9:00am11:45am
SundayClosed

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Services

  • Savings Review Service - In branch and telephone

  • Mortgage Adviser – Telephone advice

  • Financial Adviser – In branch, telephone and video advice

  • Passbook accounts - In branch

Facilities and accessibility

  • Private interview room(s)

  • Automatic door

  • Level access

  • Low level counter

  • Hearing aid loop

  • Slow Shopping - 2:00pm - 4:00pm Wednesday

Meet the team

  • Man looking straight ahead.

    Robert Boak

    Branch Manager

  • Lucy Hall

    Lucy Hall

    Newcastle Financial Adviser - Sunderland

    After working in other areas of Newcastle Building Society, Lucy now works in the Sunderland branch for Newcastle Financial Advisers.

Meet your Financial Adviser

You can arrange an appointment to meet with Lucy, from Newcastle Financial Advisers, even if you're not currently a customer.

Find out more

Need some help?

Pop in to see us in Sunderland or give us a call, we're always happy to chat.

0191 565 0464

See above for opening times

Newcastle Building Society introduces to Newcastle Financial Advisers Limited for advice on investments, pensions, life and protection insurance, and inheritance tax planning. Aspects of inheritance tax planning are not regulated by the Prudential Regulation Authority nor the Financial Conduct Authority. Newcastle Financial Advisers is a trade name of Newcastle Financial Advisers Limited which is an appointed representative of The Openwork Partnership a trading style of Openwork Limited which is authorised and regulated by the Financial Conduct Authority.

Approved by the Openwork Partnership on 12/03/2026.

** Calls to 01 numbers are standard UK geographic landline numbers that are typically included in any bundled minutes or free call packages. The actual cost you are charged will depend on your landline or mobile provider. Please contact them to get information about the cost of the call. We may monitor and record telephone calls for training and security purposes.