Our Sunderland branch is located in the heart of the city. Offering a range of mortgage and savings products, along with access to face-to-face financial advice from Newcastle Financial Advisers.
The branch is just a short walk away from the train station and parking is available close by within the Bridges shopping centre. Our friendly and approachable team of staff will assist you with your needs and ensure that your visit is a good one.
Branch information
Address
- 14 Waterloo Place
- Sunderland
- Tyne & Wear
- SR1 3HT
0191 565 0464*
Opening times
| Monday | 9:00am - 5:00pm |
|---|---|
| Tuesday | 9:00am - 5:00pm |
| Wednesday | 9:00am - 5:00pm |
| Thursday | 9:00am - 5:00pm |
| Friday | 9:00am - 5:00pm |
| Saturday | 9:00am - 11:45am |
| Sunday | Closed |
Services
- Savings Review Service - In branch and telephone
- Mortgage Adviser – Telephone advice
- Financial Adviser – In branch, telephone and video advice
- Passbook Accounts - In branch
Facilities and accessibility
- Private interview room(s)
- Automatic door
- Level access
- Low level counter
- Hearing aid loop
- Slow Shopping - 2:00pm - 4:00pm Wednesday
Meet the team
Robert Boak
Branch Manager
Branch - News
Max your tax-free savings before the end of the tax year
20 March 2026
What Mortgage voting now open!
19 March 2026
We’re opening a new Guisborough branch
19 March 2026
Meet your Financial Adviser
You can arrange an appointment to meet with Lucy, from Newcastle Financial Advisers, even if you're not currently a customer.
Find out moreNeed some help?
Pop in to see us in Sunderland or give us a call, we're always happy to chat.
Newcastle Building Society introduces to Newcastle Financial Advisers Limited for advice on investments, pensions, life and protection insurance, and inheritance tax planning. Aspects of inheritance tax planning are not regulated by the Prudential Regulation Authority nor the Financial Conduct Authority. Newcastle Financial Advisers is a trade name of Newcastle Financial Advisers Limited which is an appointed representative of The Openwork Partnership a trading style of Openwork Limited which is authorised and regulated by the Financial Conduct Authority.
Approved by the Openwork Partnership on 12/03/2026.
*Calls to 01 numbers are standard UK geographic landline numbers that are typically included in any bundled minutes or free call packages. The actual cost you are charged will depend on your landline or mobile provider. Please contact them to get information about the cost of the call. We may monitor and record telephone calls for training and security purposes.