As part of our commitment to help our local communities, our branches will now offer Slow Shopping sessions. This helps us provide a safe, welcoming and calm environment to those who need a little extra time, space and support to conduct their financial affairs.
Our Slow Shopping sessions allow us to cater for those living with visible, invisible or intellectual disabilities, with no additional noise such as music, dimmed lights where possible, and available staff always on hand to help.
We’re dedicated to ensuring all of our members feel welcome in the communities they’re in, and we’ll look to be there helping where we can every step of the way.
Find out about your local branch’s Slow Shopping hours here:
Tuesday
- Gosforth: 9am - 11am
Tuesday
- Yarm: 2pm - 4pm
Wednesday
- Alnwick: 2pm - 4pm
- Barnard Castle: 2pm - 4pm
- Bishop Auckland: 3pm - 4pm
- Consett: 9am - 11am
- Chester-le-Street: 2pm - 4pm
- Cramlington: 2pm - 4pm
- Darlington: 2pm - 4pm
- Hartlepool: 2pm - 4pm
- Hexham: 2pm - 4pm
- Monument: 11am - 1pm
- Penrith: 2pm - 4pm
- Ponteland: 2pm - 4pm
- South Shields: 2pm - 4pm
- Stokesley: 2pm - 4pm
- Sunderland: 2pm - 4pm
- West Denton: 2pm - 4pm
- Whickham: 9am - 11am
- Whitley Bay: 9am - 11am
Thursday
- Ashington: 9am - 11am
- Berwick: 2pm - 3pm
- Carlisle: 9am - 11am
- Gateshead: 2pm - 4pm
- Morpeth: 9:15am - 11:15am
Friday
- Durham: 3pm - 4pm
- Middlesbrough: 2pm - 4pm
- Wooler: 1pm - 3pm
