Andrew Haigh
Chief Executive
With over 25 years’ experience in the mutual sector, Andrew has a track record for achieving business change.
Karen Brewerton
Chief People Officer
Karen is the Chief People Officer at Newcastle Building Society. She has worked with the Society since 2012 and has over 30 years of experience in human resources in both the public and private sectors.
Chris Keay
Chief Risk Officer
With nearly four decades of financial services expertise, Chris Keay brings a wealth of experience and skills in Regulation, Risk and Operations.
Nick Young
Chief of Staff
Nick Young joined Newcastle Building Society as Chief of Staff in 2025, bringing over 20 years of leadership experience from major UK financial services brands.
Joanne Mercer
Chief Internal Auditor
Joanne Mercer is the Chief Internal Auditor for Newcastle Building Society, where she leads the delivery of internal audit services across the Group.
Nick Meikle
Chief Technology and Transformation Officer (Interim)
Nick brings more than 30 years’ experience of Technology and Transformational Change across a range of Financial Services.
Jill Armstrong
Managing Director - Manchester and Newcastle Building Societies (Interim)
Jill joined in January 2026 and brings over 20 years' experience in Finance and Financial Services with a passion for delivering transformation across culture, customer and commercial.
Andrew Conroy
Chief Financial Officer
Andrew has over 20 years’ experience in financial services, including a number of senior roles in both building societies and banking institutions. Having worked within finance, treasury and corporate strategy, Andrew has developed strong technical skills in financial accounting and treasury risk management.
Andrew Mellor
Chief Risk Officer
Andrew has worked in retail banking financial services his entire thirty-year career, with roles spanning various disciplines including Risk, Audit, consultancy at PwC and Treasury capital market operations and transactions.
