Lady stood in front of Newcastle building society shop in Bishop Auckland, smiling at camera.

Situated in the heart of the town, our Bishop Auckland branch offers a wide variety of savings and mortgage products, as well as access to face-to-face financial advice from Newcastle Financial Advisers Limited. The branch is easily accessible, just outside the Newgate Shopping Centre. Within the branch, our dedicated team of staff offer you a professional and friendly service.

The branch still maintains the values of a traditional building society to ensure all of our customers receive a memorable experience.

Branch Details

Address

15 Newgate Street

Bishop Auckland

County Durham

DL14 7HG

Telephone:
01388 433001 **

Opening times

Monday9:00am5:00pm
Tuesday9:00am5:00pm
Wednesday9:00am5:00pm
Thursday9:00am5:00pm
Friday9:00am5:00pm
Saturday9:00am12:00pm
SundayClosed

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Services

  • Savings Review Service - In branch and telephone

  • Mortgage Adviser – Telephone advice

  • Financial Adviser – In branch, telephone and video advice

  • Passbook accounts - In branch

Facilities and accessibility

  • Private interview room(s)

  • Free parking nearby

  • Automatic door

  • Level access

  • Low level counter

  • Hearing aid loop

  • Slow Shopping - 2:00pm - 4:00pm Wednesday

Meet the team

  • Colleague Vita Staples.

    Vita Staples

    Branch Manager

  • Rachael Benford

    Rachael Benford

    Newcastle Financial Adviser - Bishop Auckland

    Rachael worked as a Branch Manager in the Society for a number of years, before becoming a Newcastle Financial Adviser.

Meet your Financial Adviser

You can arrange an appointment to meet with Rachael, from Newcastle Financial Advisers, even if you're not currently a customer.

Meet Rachael

Need some help?

Pop in to see us in Bishop Auckland or give us a call, we're always happy to chat.

01388 433 001

See above for branch opening times

Newcastle Building Society introduces to Newcastle Financial Advisers Limited for advice on investments, pensions, life and protection insurance, and inheritance tax planning. Aspects of inheritance tax planning are not regulated by the Prudential Regulation Authority nor the Financial Conduct Authority. Newcastle Financial Advisers is a trade name of Newcastle Financial Advisers Limited which is an appointed representative of The Openwork Partnership a trading style of Openwork Limited which is authorised and regulated by the Financial Conduct Authority.

Approved by the Openwork Partnership on 27/04/2026.

** Calls to 01 numbers are standard UK geographic landline numbers that are typically included in any bundled minutes or free call packages. The actual cost you are charged will depend on your landline or mobile provider. Please contact them to get information about the cost of the call. We may monitor and record telephone calls for training and security purposes.