Situated in the heart of the town, our Bishop Auckland branch offers a wide variety of savings and mortgage products, as well as access to face-to-face financial advice from Newcastle Financial Advisers Limited. The branch is easily accessible, just outside the Newgate Shopping Centre. Within the branch, our dedicated team of staff offer you a professional and friendly service.
The branch still maintains the values of a traditional building society to ensure all of our customers receive a memorable experience.
Branch Details
Address
15 Newgate Street
Bishop Auckland
County Durham
DL14 7HG
Telephone:
01388 433001 **
Opening times
| Monday | 9:00am | 5:00pm |
| Tuesday | 9:00am | 5:00pm |
| Wednesday | 9:00am | 5:00pm |
| Thursday | 9:00am | 5:00pm |
| Friday | 9:00am | 5:00pm |
| Saturday | 9:00am | 12:00pm |
| Sunday | Closed |
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Services
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Savings Review Service - In branch and telephone
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Mortgage Adviser – Telephone advice
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Financial Adviser – In branch, telephone and video advice
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Passbook accounts - In branch
Facilities and accessibility
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Private interview room(s)
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Free parking nearby
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Automatic door
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Level access
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Low level counter
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Hearing aid loop
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Slow Shopping - 2:00pm - 4:00pm Wednesday
Meet the team
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Vita Staples
Branch Manager
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Rachael Benford
Newcastle Financial Adviser - Bishop Auckland
Rachael worked as a Branch Manager in the Society for a number of years, before becoming a Newcastle Financial Adviser.
Branch - News
Meet your Financial Adviser
You can arrange an appointment to meet with Rachael, from Newcastle Financial Advisers, even if you're not currently a customer.
Meet RachaelNeed some help?
Pop in to see us in Bishop Auckland or give us a call, we're always happy to chat.
01388 433 001See above for branch opening times
Newcastle Building Society introduces to Newcastle Financial Advisers Limited for advice on investments, pensions, life and protection insurance, and inheritance tax planning. Aspects of inheritance tax planning are not regulated by the Prudential Regulation Authority nor the Financial Conduct Authority. Newcastle Financial Advisers is a trade name of Newcastle Financial Advisers Limited which is an appointed representative of The Openwork Partnership a trading style of Openwork Limited which is authorised and regulated by the Financial Conduct Authority.
Approved by the Openwork Partnership on 27/04/2026.
** Calls to 01 numbers are standard UK geographic landline numbers that are typically included in any bundled minutes or free call packages. The actual cost you are charged will depend on your landline or mobile provider. Please contact them to get information about the cost of the call. We may monitor and record telephone calls for training and security purposes.