Our Durham branch is located on Saddler Street and offers customers a range of mortgage and savings products. The branch sits amongst other stores on the cobbles and is led by a team of experienced and professional staff. Appointments can be made with a mortgage adviser and Newcastle Financial Advisers Limited, who offer face-to-face financial advice on pensions, investments, Inheritance Tax planning and life protection.
Branch Details
Address
73/75 Saddler Street
Durham
County Durham
DH1 3NP
Telephone:
0191 384 3182 **
Opening times
| Monday | 9:15am | 5:00pm |
| Tuesday | 9:15am | 5:00pm |
| Wednesday | 9:15am | 5:00pm |
| Thursday | 9:15am | 5:00pm |
| Friday | 9:15am | 5:00pm |
| Saturday | 9:00am | 12:00pm |
| Sunday | Closed |
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Services
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Savings Review Service - In branch and telephone
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Mortgage Adviser – Telephone advice
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Financial Adviser – In branch, telephone and video advice
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Passbook accounts - In branch
Facilities and accessibility
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Private interview room(s)
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Parking nearby
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Level access
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Low level counter
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Hearing aid loop
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Slow Shopping - 3:00pm - 4:00pm Friday
Meet the team
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Andy Urwin
Branch Manager - Durham
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Lee Metters
Newcastle Financial Adviser - Durham
Lee worked as a Branch Manager in the Society for a number of years, before becoming a Newcastle Financial Adviser.
Branch - News
Meet your Financial Adviser
You can arrange an appointment to meet with Lee, from Newcastle Financial Advisers, even if you're not currently a customer.
Meet LeeNeed some help?
Pop in to see us in Durham or give us a call, we're always happy to chat.
See above for branch opening times
Newcastle Building Society introduces to Newcastle Financial Advisers Limited for advice on investments, pensions, life and protection insurance, and inheritance tax planning. Aspects of inheritance tax planning are not regulated by the Prudential Regulation Authority nor the Financial Conduct Authority. Newcastle Financial Advisers is a trade name of Newcastle Financial Advisers Limited which is an appointed representative of The Openwork Partnership a trading style of Openwork Limited which is authorised and regulated by the Financial Conduct Authority.
Approved by the Openwork Partnership on 12/03/2026.
** Calls to 01 numbers are standard UK geographic landline numbers that are typically included in any bundled minutes or free call packages. The actual cost you are charged will depend on your landline or mobile provider. Please contact them to get information about the cost of the call. We may monitor and record telephone calls for training and security purposes.