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Our Durham branch is located on Saddler Street and offers customers a range of mortgage and savings products. The branch sits amongst other stores on the cobbles and is led by a team of experienced and professional staff. Appointments can be made with a mortgage adviser and Newcastle Financial Advisers Limited, who offer face-to-face financial advice on pensions, investments, Inheritance Tax planning and life protection.

Find out more about Durham

Our Durham Branch Manager, Faye Dale.

Meet Faye Dale, Durham's Branch Manager

Two people stand outside the East Durham Trust

East Durham Trust

Mandy Bell and John Cokill of Durham Wildlife Trust stood with Paul Edwards, Head of Enterprise Risk at Newcastle Building Society, near Shibdon Pond

Durham Wildlife Trust


Branch information


  • 73/75 Saddler Street
  • Durham
  • County Durham
  • DH1 3NP

0191 384 3182

Opening times

Monday 9:15am - 4:00pm
Tuesday 9:15am - 4:00pm
Wednesday 9:15am - 4:00pm
Thursday 9:15am - 4:00pm
Friday 9:15am - 4:00pm
Saturday 9:00am - 12:00pm
Sunday Closed

This branch may be closed for a lunch break from 1pm to 2pm, Monday to Friday. Please call to check with the branch if you plan to visit between these times.


  • Savings Review Service - In branch and telephone
  • Mortgage Adviser – Telephone advice
  • Financial Adviser – In branch, telephone and video advice
  • Estate Planning Consultant – In branch and at home advice
  • Insurance Specialist – In branch and telephone review

Facilities and accessibility

  • Private interview room(s)
  • Parking nearby
  • Level access
  • Low level counter
  • Hearing aid loop
  • Slow Shopping - 3:00pm - 4:00pm Friday

Meet the team

Hartlepool Branch Manager, Faye Dale

Faye Dale

Branch Manager

Anthony Higgins

Anthony Higgins

Newcastle Financial Adviser - Durham

Branch - News

A group of Newcastle Building Society waving their arms in the air and stood behind a sign that says "Winner!"

Celebrating double success at industry awards

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Two of our colleagues from Newcastle Financial Advisers inside our Head Office at Cobalt Business Park. On the left is Beth Hunter, Paraplanning Team Leader, and on the right is Beth Muir, Operations Team Leader.

Newcastle Financial Advisers strengthens operations team

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Our Durham Branch Manager, Faye Dale.

New appointment at Durham city centre branch

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Meet your Financial Adviser

You can arrange an appointment to meet with Anthony, our Durham Branch Financial Adviser, even if you're not currently a customer.

Find out more

Need some help?

Pop in to see us in Durham or give us a call, we're always happy to chat.

0191 384 3182

See above for branch opening times