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Home Our branches Durham

Our Durham branch is located on Saddler Street and offers customers a range of mortgage and savings products. The branch sits amongst other stores on the cobbles and is led by a team of experienced and professional staff. Appointments can be made with a mortgage adviser and Newcastle Financial Advisers Limited, who offer face-to-face financial advice on pensions, investments, Inheritance Tax planning and life protection.

Find out more about Durham

Our Durham Branch Manager, Faye Dale.

Meet Faye Dale, Durham's Branch Manager
Two people stand outside the East Durham Trust

East Durham Trust
Mandy Bell and John Cokill of Durham Wildlife Trust stood with Paul Edwards, Head of Enterprise Risk at Newcastle Building Society, near Shibdon Pond

Durham Wildlife Trust

Branch information

Address

  • 73/75 Saddler Street
  • Durham
  • County Durham
  • DH1 3NP

0191 384 3182

Opening times

Monday 9:15am - 4:00pm
Tuesday 9:15am - 4:00pm
Wednesday 9:15am - 4:00pm
Thursday 9:15am - 4:00pm
Friday 9:15am - 4:00pm
Saturday 9:00am - 12:00pm
Sunday Closed

Services

  • Savings Review Service - In branch and telephone
  • Mortgage Adviser – Telephone advice
  • Financial Adviser – In branch, telephone and video advice
  • Passbook Accounts - in branch

Facilities and accessibility

  • Private interview room(s)
  • Parking nearby
  • Level access
  • Low level counter
  • Hearing aid loop
  • Slow Shopping - 3:00pm - 4:00pm Friday

Meet the team

Hartlepool Branch Manager, Faye Dale

Faye Dale

Branch Manager

Branch - News

Exterior of Newcastle Building Society Cobalt Head Office

£68,000 awarded to help boost communities in the North East

23 July 2025

 Newcastle Building Society's Cobalt headquarters in spring

Government pauses Cash ISA limits change

11 July 2025

 Exterior photo of the Middlesbrough branch.

Cash ISA shake up would hit ordinary savers hardest

27 June 2025

Meet your Financial Adviser

You can arrange an appointment to meet with Anthony, from Newcastle Financial Advisers, even if you're not currently a customer.

Find out more

Need some help?

Pop in to see us in Durham or give us a call, we're always happy to chat.

0191 384 3182

See above for branch opening times

Newcastle Building Society introduces to Newcastle Financial Advisers Limited for advice on investments, pensions, life and protection insurance, and inheritance tax planning. Aspects of inheritance tax planning are not regulated by the Prudential Regulation Authority nor the Financial Conduct Authority. Newcastle Financial Advisers is a trade name of Newcastle Financial Advisers Limited which is an appointed representative of The Openwork Partnership a trading style of Openwork Limited which is authorised and regulated by the Financial Conduct Authority.

Approved by the Openwork Partnership on 27/03/2024.