Breathing new life into 155-159 Grainger Street, our Monument branch offers a welcoming space for members, local groups, businesses, charities, and like-minded people to connect. Spanning across five floors, Monument is a space for the whole community to use with bookable areas for events, meetings and community collaboration.
Overlooking the iconic Grey’s Monument, our location is easily accessible via local buses, the Metro underground and a short walk away from Newcastle Central train station. Our friendly and knowledgeable team can't wait to help you with a range of mortgages and savings products, with in branch appointments available for mortgage advice. There is also access to face-to-face financial advice from Newcastle Financial Advisers. Next time you're passing, drop by to say hello, we'd love to see you.
Exclusive - Monument Regular Saver
5.40%
Gross PA/AER (Variable)
Monument through the years
The 200-year-old Grade II listed building, is full of history. Generations have had fond memories tied to this location, as it has housed beloved retailers likes Boots, Geordie Jeans, and French Connection over the years. By refurbishing all five floors, we have restored more than a third of the total space, bringing it back into public use for the first time in decades.
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1968
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1970
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1996
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2017
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2024
Photo credits: Photos 1968, 1970 and 1996 Grainger Street by Newcastle City Library. Photos 2017 and 2024 Grainger Street by Steve Ellwood.
Branch Details
Address
155 - 159 Grainger St
Newcastle upon Tyne
Tyne & Wear
NE1 5AE
Telephone:
0191 261 4940 **
Opening times
| Monday | 08:30am | 05:30pm |
| Tuesday | 08:30am | 05:30pm |
| Wednesday | 08:30am | 05:30pm |
| Thursday | 08:30am | 05:30pm |
| Friday | 08:30am | 05:30pm |
| Saturday | 09:00am | 01:00pm |
| Sunday | Closed |
Set your home branch
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Services
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Savings Review Service - In branch and telephone
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Financial Adviser – In branch, telephone and video advice
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Passbook Accounts - In branch
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Mortgage Adviser - In branch appointments and via telephone
Facilities and accessibility
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Private interview room(s)
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Community Space
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Automatic door
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Level access
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Low level counter
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Hearing aid loop
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Low level access
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Slow Shopping - 11:00am - 1:00pm Wednesday
Meet the team
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David Pearson
Branch Manager
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Geoff Caisley
Newcastle Financial Adviser - Newcastle
Geoff is one of the longest serving Newcastle Financial Advisers with over 15 years’ experience.
Branch - News
Meet your Financial Adviser
You can arrange an appointment to meet with Geoff, from Newcastle Financial Advisers, even if you're not currently a customer.
Meet GeoffNeed some help?
Pop in to see us in Monument or give us a call, we're always happy to chat.
0191 261 4940See above for branch opening times
Newcastle Building Society introduces to Newcastle Financial Advisers Limited for advice on investments, pensions, life and protection insurance, and inheritance tax planning. Aspects of inheritance tax planning are not regulated by the Prudential Regulation Authority nor the Financial Conduct Authority. Newcastle Financial Advisers is a trade name of Newcastle Financial Advisers Limited which is an appointed representative of The Openwork Partnership a trading style of Openwork Limited which is authorised and regulated by the Financial Conduct Authority.
Approved by the Openwork Partnership on 21/04/2026.
** Calls to 01 numbers are standard UK geographic landline numbers that are typically included in any bundled minutes or free call packages. The actual cost you are charged will depend on your landline or mobile provider. Please contact them to get information about the cost of the call. We may monitor and record telephone calls for training and security purposes.