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Home Our branches Newcastle: Northumberland Street

Located in the heart of the city, the Newcastle Building Society Northumberland Street branch is one of our flagship branches. Our friendly and knowledgeable team are always happy to help. Offering a range of mortgage and savings products, along with access to face-to-face financial advice from Newcastle Financial Advisers Limited, our Northumberland Street branch will be sure to meet your needs.

The exceptional team of staff have years of experience and will strive to ensure you have a memorable experience. The branch is just a short walk away from Haymarket Metro and can be easily accessed due to the parking facilities that are located nearby.

Your new community branch in Newcastle City Centre

We are opening a new branch in Newcastle City Centre in the summer of 2024, which will replace the current Northumberland Street location. We’re excited to be moving into the former French Connection shop at Monument.

Whilst we get our new home ready, you can still receive the friendly, personal service you are used to, at 136 Northumberland Street. For a closer look at the exciting plans, you can read our news article on the announcement.

Branch information

Address

  • 136 Northumberland St
  • Newcastle upon Tyne
  • Tyne & Wear
  • NE1 7DQ

0191 261 4940

Opening times

Monday 9:00am - 4:00pm
Tuesday 9:00am - 4:00pm
Wednesday 9:00am - 4:00pm
Thursday 9:00am - 4:00pm
Friday 9:00am - 4:00pm
Saturday 9:00am - 12:00pm
Sunday Closed

This branch may be closed for a lunch break from 1pm to 2pm, Monday to Friday. Please call to check with the branch if you plan to visit between these times.

Services

  • Savings Review Service - In branch and telephone
  • Mortgage Adviser – Telephone advice
  • Financial Adviser – In branch, telephone and video advice
  • Estate Planning Consultant – In branch and at home advice
  • Insurance Specialist – In branch and telephone review

Facilities and accessibility

  • Private interview room(s)
  • Community Space
  • Automatic door
  • Level access
  • Low level counter
  • Hearing aid loop
  • Slow Shopping - 9:00am - 11:00am Wednesday

Meet the team

Kelly Beattie

Kelly Beattie

Branch Manager

Geoff Caisley

Geoff Caisley

Newcastle Financial Adviser - Newcastle

Read more

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Branch - News

A group of Newcastle Building Society waving their arms in the air and stood behind a sign that says "Winner!"

01 December 2023

Celebrating double success at industry awards

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Two of our colleagues from Newcastle Financial Advisers inside our Head Office at Cobalt Business Park. On the left is Beth Hunter, Paraplanning Team Leader, and on the right is Beth Muir, Operations Team Leader.

20 November 2023

Newcastle Financial Advisers strengthens operations team

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A boy and girl stood holding a carved pumpkin on either side of our Head of Mortgage Service Centre, Sue Scott.

10 November 2023

Grant funding helps Newcastle children grow new skills

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Meet your Financial Adviser

You can arrange an appointment to meet with Geoff, our Newcastle Branch Financial Adviser, even if you're not currently a customer.

Find out more

Need some help?

Pop in to see us in Newcastle or give us a call, we're always happy to chat.

0191 261 4940

See above for branch opening times