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Home Our branches Newcastle: Northumberland Street

Due to unforeseen circumstances, the Northumberland Street branch is currently only able to process transactions.

We apologise for any inconvenience caused, if you require a branch appointment please visit our Gateshead or Gosforth locations. Or, you can contact us by telephone, email or post. Thank you for your understanding.

Located in the heart of the city, the Newcastle Building Society Northumberland Street branch is one of our flagship branches. Our friendly and knowledgeable team are always happy to help. Offering a range of mortgage and savings products, along with access to face-to-face financial advice from Newcastle Financial Advisers Limited, our Northumberland Street branch will be sure to meet your needs.

The exceptional team of staff have years of experience and will strive to ensure you have a memorable experience. The branch is just a short walk away from Haymarket Metro and can be easily accessed due to the parking facilities that are located nearby.

Artists impression of what the new branch will look like in the centre of Newcastle at Monument.

Monument - new location opening soon

We will soon be moving to a new location in Newcastle City Centre, which will replace the current Northumberland Street branch. Monument, 155-159 Grainger Street, will offer a full-service branch with more space for face-to-face discussions, private meeting rooms, and bookable community spaces. Take a closer look at our exciting updates.

Take a closer look

Branch information

Address

  • 136 Northumberland St
  • Newcastle upon Tyne
  • Tyne & Wear
  • NE1 7DQ

0191 261 4940

Opening times

Monday 9:00am - 4:00pm
Tuesday 9:00am - 4:00pm
Wednesday 9:00am - 4:00pm
Thursday 9:00am - 4:00pm
Friday 9:00am - 4:00pm
Saturday 9:00am - 12:00pm
Sunday Closed

Services

  • Savings Review Service - In branch and telephone
  • Mortgage Adviser – Telephone advice
  • Financial Adviser – In branch, telephone and video advice
  • Passbook Accounts - in branch

Facilities and accessibility

  • Private interview room(s)
  • Community Space
  • Automatic door
  • Level access
  • Low level counter
  • Hearing aid loop
  • Slow Shopping - 9:00am - 11:00am Wednesday

Meet the team

Man looking straight ahead.

Robert Boak

Branch Manager

Geoff Caisley

Geoff Caisley

Newcastle Financial Adviser - Newcastle

Read more about Geoff Caisley

Branch - News

Young couple, a man and woman, sat together looking at their mobile phone celebrating.

We’re on cloud nine following our latest win

20 June 2025

 Grey's Monument in Newcastle city centre

Our new home to open up unique views of Newcastle city centre

28 May 2025

 South Shields branch

Base rate change, May 2025 

20 May 2025

Meet your Financial Adviser

You can arrange an appointment to meet with Geoff, from Newcastle Financial Advisers, even if you're not currently a customer.

Find out more

Need some help?

Pop in to see us in Newcastle or give us a call, we're always happy to chat.

0191 261 4940

See above for branch opening times

Newcastle Building Society introduces to Newcastle Financial Advisers Limited for advice on investments, pensions, life and protection insurance, and inheritance tax planning. Aspects of inheritance tax planning are not regulated by the Prudential Regulation Authority nor the Financial Conduct Authority. Newcastle Financial Advisers is a trade name of Newcastle Financial Advisers Limited which is an appointed representative of The Openwork Partnership a trading style of Openwork Limited which is authorised and regulated by the Financial Conduct Authority.

Approved by the Openwork Partnership on 27/03/2024.