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Located in the heart of the city, the Newcastle Building Society Northumberland Street branch is one of our flagship branches. Our friendly and knowledgeable team are always happy to help. Offering a range of mortgage and savings products, along with access to face-to-face financial advice from Newcastle Financial Advisers Limited, our Northumberland Street branch will be sure to meet your needs.

The exceptional team of staff have years of experience and will strive to ensure you have a memorable experience. The branch is just a short walk away from Haymarket Metro and can be easily accessed due to the parking facilities that are located nearby.

Your new community branch in Newcastle City Centre

We are opening a new branch in Newcastle City Centre in the summer of 2024, which will replace the current Northumberland Street location. We’re excited to be moving into the former French Connection shop at Monument.

Whilst we get our new home ready, you can still receive the friendly, personal service you are used to, at 136 Northumberland Street. For a closer look at the exciting plans, you can read our news article on the announcement.

Branch information


  • 136 Northumberland St
  • Newcastle upon Tyne
  • Tyne & Wear
  • NE1 7DQ

0191 261 4940

Opening times

Monday 9:00am - 4:00pm
Tuesday 9:00am - 4:00pm
Wednesday 9:00am - 4:00pm
Thursday 9:00am - 4:00pm
Friday 9:00am - 4:00pm
Saturday 9:00am - 12:00pm
Sunday Closed

This branch may be closed for a lunch break from 1pm to 2pm, Monday to Friday. Please call to check with the branch if you plan to visit between these times.


  • Savings Review Service - In branch and telephone
  • Mortgage Adviser – Telephone advice
  • Financial Adviser – In branch, telephone and video advice

Facilities and accessibility

  • Private interview room(s)
  • Community Space
  • Automatic door
  • Level access
  • Low level counter
  • Hearing aid loop
  • Slow Shopping - 9:00am - 11:00am Wednesday

Meet the team

Man looking straight ahead.

Robert Boak

Branch Manager

Geoff Caisley

Geoff Caisley

Newcastle Financial Adviser - Newcastle

Branch - News

Vote now in the What Mortgage Awards 2024

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Newcastle Building Society Darlington Branch exterior

Improving branch services for the whole community

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A panel of speakers on a stage, talking to a group of people sat at tables. In the background is Newcastle Building Society's purpose: "Connecting our communities with a better financial future".

Connect, Collaborate and Make a Difference

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Meet your Financial Adviser

You can arrange an appointment to meet with Geoff, from Newcastle Financial Advisers, even if you're not currently a customer.

Find out more

Need some help?

Pop in to see us in Newcastle or give us a call, we're always happy to chat.

0191 261 4940

See above for branch opening times

Newcastle Building Society introduces to Newcastle Financial Advisers Limited for advice on investments, pensions, life and protection insurance, and inheritance tax planning. Aspects of inheritance tax planning are not regulated by the Prudential Regulation Authority nor the Financial Conduct Authority. Newcastle Financial Advisers is a trade name of Newcastle Financial Advisers Limited which is an appointed representative of The Openwork Partnership a trading style of Openwork Limited which is authorised and regulated by the Financial Conduct Authority.

Approved by the Openwork Partnership on 27/03/2024.