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Base rate change, June 2023

Date published: 22 June 2023

Read time: 1 minute

Following the Bank of England’s decision on 22nd June to increase the base rate of interest by 0.50% to 5.00%, we are in the process of reviewing our savings and mortgage rates.

Members with savings or mortgage accounts that are directly linked to the Bank of England base rate will see their rates change in accordance with their account terms and conditions. Our full list of variable rate savings products and interest rates is available here.

How can we help?

We are here to support you and we encourage you to talk to us if you are concerned about your mortgage payments, or your wider finances. Please remember that talking to us about difficulties in paying your mortgage will not impact your credit file.

You can call us on our helpline on 0345 702 3083 or 0191 244 2257 – we’re available from 9am – 6pm, Monday to Thursday, and from 9am – 5pm on Fridays. You can also contact us by email at or, if you live in the North East, pop into one of our local branches.