Skip to main content
Newcastle Building Society - Home

We're sorry, but our website is not compatible with the browser you are using.

To get the best experience we would strongly advise using a more recent and compatible browser such as Google Chrome, Mozilla Firefox, Microsoft Edge or iOS Safari.

Supporting communities without access to everyday banking

Since 2015, more than 6,000 bank branches have closed, leaving many people with little to no access to vital financial services. 

In our Gosforth and Knaresborough branches, we pioneered the OneBanx multi-bank kiosks, to help restore access to cash in communities where banks have left town. 

Rita Gray, General Manager at Adriano's Deli in Gosforth

See how bank branch closures in her community are impacting small businesses.

The kiosks use Open Banking technology to allow small businesses and personal customers to make cash deposit and withdrawal, free of charge, from their bank accounts.

A group of Newcastle Building Society colleagues and local Pickering representatives getting ready for the ribbon cutting outside of the new Pickering branch.

Our new branch in Pickering is home to the third OneBanx kiosk in our branch network. It is expected to be come an important lifeline for residents, visitors, and businesses in town who continue to use cash and rely on convenient access to their bank account

In communities where banks have left town, the kiosks help provide a convenient and accessible way for residents, businesses, and visitors to continue accessing cash through their accounts.

Business owner, Kele Warrender, of Kele Beans, stood in front of her business smiling

“As an independent business owner time is often in short supply, and undertaking routine banking tasks can be pain-staking when you haven’t got nearby access to a bank. The OneBanx kiosk provides a lifeline to both the market traders and local residents of Knaresborough. It’s the first time I’ve heard of a solution like this, and as an independent business trading on the market it’s so convenient to have these services right on our doorstep!”

Kele Warrender

Owner of Kele Beans

For more information about OneBanx services and contact details, please view their frequently asked questions.  

You may also be interested in

Lady stood at a deli counter smiling.

Reimagining branches

Morpeth branch exterior.

UK branch survey

Exterior image of North Shields community branch within the YMCA North Tyneside.

Community branches