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Supporting communities without access to everyday banking

Since 2015, more than 6,000 bank branches have closed, leaving many people with little to no access to vital financial services. 

In our Gosforth, Hexham, and Pickering branches, we're pioneering the use of OneBanx multi-bank kiosks, helping to restore access to cash in communities where banks have left town.

Rita Gray, General Manager at Adriano's Deli in Gosforth

See how bank branch closures in her community are impacting small businesses.

The kiosks use Open Banking technology to allow small businesses and personal customers to make cash deposit and withdrawal, free of charge, from their bank accounts.

A group of Newcastle Building Society colleagues and local Pickering representatives getting ready for the ribbon cutting outside of the new Pickering branch.

Our branch in Pickering is home to the third OneBanx kiosk in our branch network. It is expected to be come an important lifeline for residents, visitors, and businesses in town who continue to use cash and rely on convenient access to their bank account

In communities where banks have left town, the kiosks help provide a convenient and accessible way for residents, businesses, and visitors to continue accessing cash through their accounts.

For more information about OneBanx services and contact details, please view their frequently asked questions.  

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