Skip to main content
Newcastle Building Society - Home

We're sorry, but our website is not compatible with the browser you are using.

To get the best experience we would strongly advise using a more recent and compatible browser such as Google Chrome, Mozilla Firefox, Microsoft Edge or iOS Safari.

Supporting communities without access to everyday banking

Since 2015, more than 6,000 bank branches have closed, leaving many people with little to no access to vital financial services. 

In our Gosforth, Hexham, and Pickering branches, we're pioneering the use of OneBanx multi-bank kiosks, helping to restore access to cash in communities where banks have left town.

Rita Gray, General Manager at Adriano's Deli in Gosforth

See how bank branch closures in her community are impacting small businesses.

The kiosks use Open Banking technology to allow small businesses and personal customers to make cash deposit and withdrawal, free of charge, from their bank accounts.

In communities where banks have left town, the kiosks help provide a convenient and accessible way for residents, businesses, and visitors to continue accessing cash through their accounts.

A woman standing behind a counter in a shop.

Amy Brown, owner of Hexham Sweetie Jar

“Barclays closed down a couple of years ago. I had to switch to using the Post Office to carry out my personal and business banking, but it was often really busy, with long queues, and I couldn’t always do everything I needed, especially for the business. The OneBanx kiosk has been a gamechanger. It’s so easy to use, quick, and I can deposit coins as well as notes, which is really helpful for a shop like mine.  Hexham is a cash-friendly town. People still like to use cash and businesses like mine want to be able to accept it. The kiosk means we can do that easily. It’s reassuring to know that there’s somewhere convenient in town where we can continue to do our banking properly.” 

For more information about OneBanx services and contact details, please view their frequently asked questions.  

You may also be interested in

Lady stood at a deli counter smiling.

Reimagining branches

Morpeth branch exterior.

UK branch survey

Exterior image of North Shields community branch within the YMCA North Tyneside.

Community branches