Once you have chosen the account you wish to open, we’ve tried to make it as straightforward as possible to apply.
Please check the product special conditions for the account for information on how the account can be opened.
Open online
Follow the steps on screen. However, before you start, please make sure you have to hand the sort code and account number of the bank/building society account you want to choose. This will allow you to electronically transfer money from your Newcastle Building Society account at your request.
You will also need your National Insurance number (if you're applying for an ISA).
It will take approximately 10 minutes to complete online.
Note: This is not available for all accounts.
At your local branch
Find your nearest branch
To open an account at a branch, simply take along your investment and proof of your identity and your address.
Wherever possible, we try to prove your identity via an electronic authorisation system but sometimes – if you have recently moved home, for example – we may not be able to make a match. In these cases we may need further original documentation. For further information view or download our proof of identity and address guide (PDF, 164kB).
For branch-based members you will receive a passbook, which records any activity on your account. We will need a passbook/card to make a withdrawal.
For telephone or postal accounts, we do not need your passbook/card, however we recommend that you send us your passbook /card to keep it up to date. It is possible to make an investment without a passbook/card.
From our Newcastle-based customer contact centre
Call 0345 734 4345 (8am - 6pm Monday to Friday) and one of our friendly staff will guide you through the steps to open an account.
Calls to 0345 numbers cost the same as a call to a standard ‘01’ or ‘02’ landline number, even when calling from a mobile. Calls from landlines and mobiles are included in any bundled minutes or free call packages. The actual cost you are charged will depend on your landline or mobile provider. Please contact them to get information about the cost of the call. We may monitor and record telephone calls for training and security purposes.
