Situated in the heart of the high street, our Chester-le-Street branch offers a wide variety of savings and mortgage products. The branch sits just opposite the entrance to St. Cuthbert’s Walk Shopping Centre and is easily accessible, with car parks located at the rear of the branch. Within the branch, our dedicated team of staff offer you a professional and friendly service and you can talk to a Newcastle Financial Adviser who will provide you with valuable face-to-face financial advice.
Branch Details
Address
42 Front Street
Chester-le-Street
County Durham
DH3 3BG
Telephone:
0191 388 5266 **
Opening times
| Monday | 9:00am | 5:00pm |
| Tuesday | 9:00am | 5:00pm |
| Wednesday | 9:00am | 5:00pm |
| Thursday | 9:00am | 5:00pm |
| Friday | 9:00am | 5:00pm |
| Saturday | 9:00am | 11:45am |
| Sunday | Closed |
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Services
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Savings Review Service - In branch and telephone
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Mortgage Adviser – Telephone advice
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Financial Adviser – In branch, telephone and video advice
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Passbook accounts - In branch
Facilities and accessibility
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Private interview room(s)
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Parking nearby
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Level access
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Low level counter
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Hearing aid loop
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Slow Shopping - 2:00pm - 4:00pm Wednesday
Meet the team
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Jordanna Cameron
Branch Manager
Branch - News
Meet your financial adviser
You can arrange an appointment to meet with a Newcastle Financial Adviser, even if you're not currently a customer.
Find out moreNeed some help?
Pop in to see us in Chester-le-Street or give us a call, we're always happy to chat.
0191 388 5266See above for branch opening times
Newcastle Building Society introduces to Newcastle Financial Advisers Limited for advice on investments, pensions, life and protection insurance, and inheritance tax planning. Aspects of inheritance tax planning are not regulated by the Prudential Regulation Authority nor the Financial Conduct Authority. Newcastle Financial Advisers is a trade name of Newcastle Financial Advisers Limited which is an appointed representative of The Openwork Partnership a trading style of Openwork Limited which is authorised and regulated by the Financial Conduct Authority.
Approved by the Openwork Partnership on 12/03/2026.
** Calls to 01 numbers are standard UK geographic landline numbers that are typically included in any bundled minutes or free call packages. The actual cost you are charged will depend on your landline or mobile provider. Please contact them to get information about the cost of the call. We may monitor and record telephone calls for training and security purposes.