Situated in the heart of the high street, our Chester-le-Street branch offers a wide variety of savings and mortgage products. The branch sits just opposite the entrance to St. Cuthbert’s Walk Shopping Centre and is easily accessible, with car parks located at the rear of the branch. Within the branch, our dedicated team of staff offer you a professional and friendly service and you can talk to a Newcastle Financial Adviser who will provide you with valuable face-to-face financial advice.
Our recently refurbished branch is light, bright and modern, though maintains the values of a traditional building society to ensure all our customers receive a memorable experience.
Branch information
Address
- 42 Front Street
- Chester-le-Street
- County Durham
- DH3 3BG
0191 388 5266
Opening times
Monday | 9:00am - 4:00pm |
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Tuesday | 9:00am - 4:00pm |
Wednesday | 9:00am - 4:00pm |
Thursday | 9:00am - 4:00pm |
Friday | 9:00am - 4:00pm |
Saturday | 9:00am - 11:45am |
Sunday | Closed |
Services
- Savings Review Service - In branch and telephone
- Mortgage Adviser – Telephone advice
- Financial Adviser – In branch, telephone and video advice
- Passbook Accounts - in branch
Facilities and accessibility
- Private interview room(s)
- Parking nearby
- Level access
- Low level counter
- Hearing aid loop
- Slow Shopping - 2:00pm - 4:00pm Wednesday
Meet the team
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David Pearson
Area Manager
Branch - News
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Base rate change, February 2025
17 February 2025
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£1m community donation to tackle region's biggest challenges
21 January 2025

Support your building society at the 2025 What Mortgage Awards
14 January 2025
Meet your financial adviser
You can arrange an appointment to meet with Lee, from Newcastle Financial Advisers, even if you're not currently a customer.
Find out moreNeed some help?
Pop in to see us in Chester-le-Street or give us a call, we're always happy to chat.
See above for branch opening times
Newcastle Building Society introduces to Newcastle Financial Advisers Limited for advice on investments, pensions, life and protection insurance, and inheritance tax planning. Aspects of inheritance tax planning are not regulated by the Prudential Regulation Authority nor the Financial Conduct Authority. Newcastle Financial Advisers is a trade name of Newcastle Financial Advisers Limited which is an appointed representative of The Openwork Partnership a trading style of Openwork Limited which is authorised and regulated by the Financial Conduct Authority.
Approved by the Openwork Partnership on 27/03/2024.