As signatories to the Women In Finance Charter we have pledged our support for gender balance across financial services.
What is the Women in Finance Charter?
The Charter is a commitment by the Government and signatory firms across the finance sector, to work together to build a more balanced and fair industry and to create gender balance, particularly at mid and higher levels across financial services firms.
When we signed up to the Charter in 2020 we had 34% female representation in senior management (which includes our Executive Committee and Executive direct reports). We set a target of 40% to be achieved by January 2023.
We exceeded that target by September 2021 (43%). In January 2024 we agreed a new target, to maintain female representation between 45% and 55% within our senior management population by the end of 2026.
As at September 2024, 51% of our senior management population are females.
What are we doing?
In 2023 we launched our Place to Be You Strategy, which set out our five strategic DE&I Goals:
Inclusive Culture
Create an environment where colleagues can be themselves at work, perform at their best and belong.
Leadership & Governance
Create shared ownership and hold ourselves accountable for making progress.
Talent Management
Attract, recruit, develop and retain the best diverse talent to create high performing innovative teams.
Inclusive by Design
Remove the structural barriers to inclusion, providing fair, equitable and accessible practices with opportunities for all.
Community & Supply Chain
Diversify our supply chain and community partners, collaborate with them to achieve our DE&I goals together.
Our Place to Be You plan outlines a programme of focused initiatives to enable us to achieve these goals. We want everyone to feel able to be their authentic selves at work and achieve their potential.
"I believe that by making Newcastle Building Society a more inclusive and diverse organisation we’re making it a more creative, productive and enjoyable place to work. And by building a fairer and more inclusive workplace, we’re becoming more reflective of our communities, and better able to support the needs of our customers and the places that we serve."
NSSL Operations Director, Catherine Lindsey
After joining the customer service industry aged 19, Catherine spent 9 years with GE Capital Consumer Finance, working in both full and part-time positions and had two children before taking voluntary redundancy to spend more time at home with her son. She then went on to work in senior operational and customer experience roles at Hermes and Hitachi Capital Consumer Finance before joining Newcastle Strategic Solutions in in January 2022.
Within her role as operations director, Catherine is responsible for leading the operational teams at NSSL, developing the strategy with senior management teams, working with clients to deliver great customer service, and building the right people strategies for colleagues to create a great place to work and provide careers for our local communities.
“It’s really important to me that we champion and support women in the workplace and recognise some of the specific challenges we can face, to enable us to achieve our aspirations and potential. I’m really proud of the career that I have, given that I left university without completing my degree. I try to champion what can be achieved through doing what you enjoy, combined with hard work and dedication, and not being afraid to take a calculated risk.”
“I am incredibly proud of being a mum and I hope that I can be a good role model to my children. I have to work hard every day to try and balance the different challenges of my career and my children. It also matters a great deal from a personal point of view having had a miscarriage, post-natal depression and now entering the peri-menopause, to work for an organisation where we can play an active part in highlighting the challenges that women can face to make positive change for the future.”
Stevie McLaren, Employability Partner
In Stevie’s role as Employability Partner, she works alongside our strategic partners to have a positive impact on social mobility within the North East by creating inclusive employment opportunities.
She started her career with us as a Customer Advisor in the Branch Network, following a recommendation of a friend who already worked here
“I’ve had some amazing opportunities for personal and professional development throughout my ten years. I am now a qualified coach and a qualified psychometric practitioner. I’ve had multiple promotions and have been supported to build a career where I am challenged, and have a positive impact in the communities in which we serve.
“I’m proud to chair our Women in Leadership Network, I am very passionate about driving change in this area. Having a clearly defined DE&I strategy, which is aligned to our Society’s purpose, allows all six colleague led Networks to make the Society a more inclusive and special place to work.”
Nic Erevik, Group Treasurer
As group treasurer Nic provides advice and decision making across treasury, risk and corporate finance matters on behalf of the Society.
She is the Chair of our Disability Awareness Network (DAWN) and one of a number of women in the Society who participated in the Women on Boards initiative.
Women On Boards helps its members make the right connections and career choices to take on a board role as a non-executive director, trustee or governor, or to get to the top within their company.
Following attendance at Women on Boards masterclasses, Nic has taken up positions on the Board of Rise and Difference North East.
Some of the steps we are taking across gender and wider diversity and inclusion matters:
- Six Colleague led networks including Women in Leadership, Menopause & Parent & Carers
- Executive level sponsors for our six colleague led networks
- Disability Confident Committed
- Neurodiversity Smart Committed Accreditation
- Stonewall LGBTQ+ Inclusive Employer Bronze Award 2024
- Time to Change Pledge signatories, supporting mental health
- Team of Mental Health First Aiders and Health & Wellbeing Advocates
- The Prince’s Trust and Newcastle United Foundation Partnerships – supporting our employability agenda
- Armed Forces Covenant Silver accreditation
- Real Living Wage & Real Living Pension Employer
- Engagement with Job Centres to support returners to work
- Better Health at Work Maintaining Excellence Award