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We're committed to the people and places that make up our heartland

We help members from all walks of life own their own home, save for the future, and receive trusted financial advice. We’ve been providing essential services to generations of members for more than 160 years.

Last year, we focused on building and strengthening the relationships we have in our communities.

Take a look at some of our highlights from 2024

Through grant giving, volunteering, and working in partnerships, we have supported our local communities and created value for our Members.

Total value of our community impact was equal to

£1,861,562

Number of colleagues who volunteered

790

Financial benefit realised through our Helping Hand service

£325,000+

A volunteering milestone 

In 2024 our colleagues volunteered more than 10,000 hours of their time, giving their skills and experience to causes we’re passionate about.

Volunteering activities include teaching primary school children how to code, helping out at local food banks, supporting Pride events, and contributing to important sustainability and horticulture work. Our colleagues have been involved in a range of activities to support our communities. We encourage colleagues to focus their volunteering time on the most impactful themes as identified in the Community Foundations’ Vital Signs 2024 reports. 

Vital Signs reporting in employability, food poverty, debt management, homelessness and the environment.

Our volunteering-friendly policies, including two paid volunteering days each year, empower colleagues to support their local communities in ways that are flexible and work for them. If you'd like to help make a difference, look at our current vacancies.

Community grant support

Throughout 2024, the Newcastle Building Society Community Fund at the Community Foundation continued to support local charities working to tackle issues linked to our strategic community priorities of work and opportunity, food poverty, debt management, homelessness, and the environment. 

A total of £110,866 was awarded to 23 charities across the North East, Cumbria, and North Yorkshire. You can see the latest grant recipients here

Our Community Fund grants

Since 2016, we’ve awarded more than £1.8m to benefit local causes and make a real difference in the areas we’re based. Take a look at the local charities we've supported over the years.

Some recent grant stories include

Two women sat on a sofa talking at the Park Foundation charity.

The Parker Trust

YMCA North Tyneside

LilyAnne’s Wellbeing

Building Futures East

A group of people outside of a Newcastle Building Society branch holding up signs that say "£1m".

£1m community donation

A man and woman facing each other and smiling, as they kneel beside a plant pot filled with soil.

Tullie