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We're committed to maintaining access to face-to-face financial services and, by investing in our branch network, we’re part of a drive to transform our region's high streets.

Number of branches

31

Number of community rooms

15

Community partnership branches

5

We’re known for our branch innovation, which includes the creation of a network of free-to-use community rooms. These welcoming spaces are available for local people and community groups to meet in. Use the branch finder to see if your local branch has a community room and contact details for booking. 

Another of our innovations is the community partnership branch – a powerful way to serve the people and places that make up our diverse communities. Find out more below.

North Shields 

In July 2024, we opened our North Shields community partnership branch. 

We’ve partnered with YMCA North Tyneside and moved into their fantastic community building, to offer our full range of products and services.

North Shields is our fifth community partnership branch and sees us share space with the YMCA’s gym, café, office space, and supported accommodation.

Exterior photo of Newcastle Building Society's North Shields community partnership branch.
North Shields Branch

Monument

Our brand-new Monument branch will be opening soon, in the heart of our home city of Newcastle. 

We're moving from our current location on Northumberland Street to a new flagship branch beside the iconic Monument, supercharging our presence in the city and continuing to make financial services accessible to all. 

Image of what the new Monument branch in Newcastle City centre, will look like.
Read about our new Monument Branch

Knaresborough

Following the closure of the town’s last bank in 2021, we opened our fourth community partnership branch in Knaresborough.

Developed in partnership with North Yorkshire County Council, the branch is located within Knaresborough Library.

Knaresborough branch
Knaresborough Branch

Yarm

In partnership with Stockton Borough Council, in 2016, we opened a branch within Yarm Library.

The inside of our community branch in Yarm Library
Yarm Branch

Hawes

When we learned the town of Hawes, in Wensleydale, would lose its last bank in 2019, we worked with the local community to open a small branch within the Hawes Community Office in February 2020. The community hub runs a post office, a well-used volunteer bus service and even a library.

A crowd including Newcastle Building Society CEO, Andrew Haigh, celebrate the opening of our branch in Hawes
Hawes Branch

Wooler

Our community partnership branch opened in the Cheviot Centre in February 2020, the successful product of our collaboration with the Glendale Gateway Trust. The town had been without local financial services for a year. Our branch counter sits alongside the Tourist Information service, a gift shop and a library.

The Wooler branch of Newcastle Building Society in The Cheviot Centre.
Wooler Branch

Tynemouth

We are working in partnership with North Tyneside Council to open a new community branch in Tynemouth. In 2021, the Council submitted a proposal to demolish and reconstruct the existing library building on Front Street, which closed in 2020 after serving the community for 70 years.

Plans include a brand new library facility and the construction of six high quality residential apartments. 

Tynemouth library branch projected exterior

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