Our colleagues volunteer their time, energy, and skills to drive positive change in our communities.
Our Purpose is connecting our communities with a better financial future, and a core part of that is to help make positive change within them. Volunteering is just one of the ways our colleagues help bring this to life.
We have volunteering-friendly policies so that colleagues can use their time flexibly to support good causes and make a real difference. This includes two paid volunteering days. They regularly support a range of activities, including supporting employability workshops, delivering meal services, mentoring, sports coaching and more.
Colleagues who volunteered in 2024
790
Total number of hours volunteered
10,653
Equivalent number of working days
1,420
Through our partnership with the Community Foundation North East, we're also looking at how we can deliver greater impact through our volunteering. In line with some of the Foundation's Vital Signs data, we're focusing our volunteering efforts around these themes.
Here's some of our volunteering highlights

Alnwick Garden Trust
Recently colleagues from across the society spent several days with the Alnwick Garden Trust helping to prepare the site for reopening and building links to support their community work across the North East.

Ouseburn Trust
Working to help make an impact in our communities we supported the Ouseburn Trust to build planters and seating in Ouseburn.