We'll continue offering passbooks to members who want one
A passbook is a physical record of your savings activity. They’re small, passport-sized booklets that contain all the information related to your savings account – deposits, withdrawals, the interest you’ve earned, and account balance.
When you pop into one of our branches to manage your savings account, a customer adviser will update your passbook with the details of your transaction.
For our fixed rate savings account members, where there are typically fewer transactions to record, we offer passcards as a smaller alternative to our passbooks.
Benefits of using a passbook
There are lots of benefits to managing your money online, but plenty of people also want the option of popping into their local branch and speaking to someone face-to-face.
Whilst other banks and building societies scrap passbooks, we listen to our members who tell us it’s important that they can access their account with a passbook if they want to. That's why we'll continue to offer them to those who want one, as part of our wide range of services all available on your high street.
Easy to understand
A passbook is a great physical alternative for people of all ages who don’t want to transact online. All you need to do is pop into one of our branches and one of our friendly customer advisers will be able to help.
Peace of mind
Our passbooks savings accounts are managed in one of our branches. That means you can spend time with one of customer advisers and get much-needed peace of mind that your savings are working for you.
Budgeting-friendly
Your passbook will have all the details of your savings account transactions, helping you to stay in control. You can use it to help you budget and plan and manage your finances.
Need some help?
0345 734 4345
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