The Newcastle Building Society branch in Hartlepool is set to reopen to customers on 4th December following a full refurbishment.
Whilst work on the branch is finalised, members can continue to access our services at a pop-up facility across the road at Community Hub Central, until the 3rd December.
The pop-up branch will then close as our newly refurbished branch reopens at noon on 4th December.
As well as a new modern design and layout, the updated branch will include a dedicated space for local community groups and charities to use, free of charge.
The new community room will be the 16th in our network of branches across the North East, Cumbria, and North Yorkshire. They are well-used by our local communities for a range of activities and meetings, including ‘knit and natter’, training and skills workshops, and even ukulele practice.
Our investment into our Hartlepool branch is just one part of our wider commitment to maintain access to essential, face-to-face financial services and restore access to cash, despite a national trend of bank branch closures.
Michael Conville, our Chief Customer Officer
“High streets are always better with branches. So rather than disappearing from communities, we’re modernising our existing premises while also finding new ways to help keep face-to-face financial services in our communities. The results of this are that we’re experiencing an increase in customer numbers and growth in our branch savings balances to match.”
Earlier this month we announced plans to move our Middlesbrough branch to a larger and more prominent location after signing a 10-year lease on a new location on Linthorpe Road in the town centre.
In September we also opened our 32nd branch in Pickering, and are set to open a new flagship community branch in Newcastle city centre in early 2025. Future plans include a 33rd branch in Tynemouth library to be delivered in partnership with North Tyneside Council.
Download the press release (PDF, 182kB).
