Paying off your mortgage

Paying off your mortgage means paying back the full amount you still owe. This is also called redeeming your mortgage.

You might do this because you can afford to repay it yourself, or because you are moving your mortgage to a new lender. If you switch lenders, your new lender will usually pay off your old mortgage for you.

Are you moving home? You may be able to move your current mortgage product with us to a new home. We call this porting. To find out more about this, please call us on 0345 601 0014* (Monday to Friday, 8am to 6pm). 

Paying off your mortgage in full

Please call us on 0345 601 0014* to ask for a redemption statement. This is a document that shows how much you need to pay to clear your mortgage.

What your redemption figure includes

Your redemption figure will show the total amount needed to pay off your mortgage. This may include:

• The balance left on your mortgage
• Interest still to be paid (worked out daily until the payment date)
• Any fees for paying your mortgage off early (please see your original mortgage offer for more details about any early repayment charges)
• Any missed payments
• Any unpaid fees
• A Mortgage Exit Administration fee (please see our Tariff of Mortgage Charges)

Not looking to pay off your mortgage in full?

If you are thinking about switching your mortgage to another lender, you may want to speak to us first. We can often make changes to your mortgage without the cost and hassle of moving to a new lender. We also offer exclusive rates for our existing customers.

Some of the above options may need an affordability check.