Housed inside a stunning Grade II-listed building at the heart of Newcastle city centre, our new home at Monument is now open.
Our facilities are spread over 10,000 sq ft across five floors, making it one of the UK’s largest new branches.
Alongside our full range of services and advice, our multi-million-pound investment has brought a 200-year-old building back to life to benefit the whole community.
Customers and colleagues were joined on Monday 7 July by Kim McGuinness, North East Mayor, and Shola Ameobi, former Newcastle United striker and now trustee of Newcastle United Foundation, as they cut the ribbon to declare the branch officially open.
Andrew Haigh, our Chief Executive Officer
“Monument is our biggest single branch investment and a huge commitment to our home city. We continue to invest in branches and in opening more locations. Our members repeatedly tell us that they want the option of having a trusted, friendly conversation about their money, rather than being forced to solely manage their finances online, so having accessible financial services in the heart of Newcastle and across our regions opens the door to better financial outcomes for many more. Our approach has seen our branch network outperform the market average for savings balances – growing at a rate of more than double the whole of the market average.”
Kim McGuinness, North East Mayor, said: "I know how important our high streets are for our communities and economy. But high streets are closing down and community focal points are disappearing at too many locations across the North East.
"Newcastle Building Society are focussed on supporting local communities, not just its customers. It is prioritising face-to-face support, and committed to keeping our high streets alive with over 30 branches up and down the north of England.
"This new flagship branch is exactly what our high streets need: spaces and services to help the communities they serve thrive, and I hope to see more businesses reimagine how they can unlock the potential of high streets across the North East."
We’ve transformed the ground floor into a welcoming, open plan banking hall, where customers can access a range of personal finance services face to face.
A flexible, multi-purpose community space on the lower ground floor will be offered to local charities and community groups to get together, share activities, hold workshops or meetings.
The top three floors have more high-end meeting rooms and flexible spaces that will be perfect for local businesses and community partners for collaboration and co-working.
Download the press release (PDF, 241kB).
