On 18th December 2025 the Bank of England reduced the base rate of interest by 0.25% to 3.75%. Members with savings or mortgage accounts that are directly linked to the Bank of England base rate will see their rates change in accordance with their terms and conditions.
From 21st January 2026, we’re making reductions to most variable savings rates products. For the full list of product rates effective from 21st January, visit our Interest Rates webpage.
We understand that everyone’s circumstances can change, and we’re here to help.
Please feel free to visit one of our local branches to discuss any concerns you may have about your finances. You can also call our dedicated helpline on 0345 702 3083 – we’re available from 9am – 6pm, Monday to Thursday, and from 9am – 5pm on Fridays. For other ways to get in touch visit our contact us page.
Calls to 0345 numbers cost the same as a call to a standard ‘01’ or ‘02’ landline number, even when calling from a mobile. Calls from landlines and mobiles are included in any bundled minutes or free call packages. The actual cost you are charged will depend on your landline or mobile provider. Please contact them to get information about the cost of the call. We may monitor and record telephone calls for training and security purposes.
Rest assured, speaking to us won’t affect your credit file.