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Celebrating our newly refurbished branch in Bishop Auckland

Date published: 7 April 2022

Read time: 2 minutes

Andrew Haigh cuts the ribbon at the Bishop Auckland branch

Download our press release here.

Dozens of local people from the County Durham community helped celebrate the reopening of our Bishop Auckland branch, following a recent refurbishment designed to provide an outstanding branch environment for customers.

The refurbished branch, positioned directly opposite the Newgate Street entrance to Bishop Auckland’s Newgate Centre, offers customers access to our full range of face to face services, information and financial advice in a modern, open-plan environment.

As part of the reopening event, we asked Mike Donne, Durham branch president of the Soldiers, Sailors, Airmen and Families Association (SSAFA), to cut the ribbon declaring the branch officially open.

Following the conversion of the 1,600 sq ft facility, a dedicated community room has been created and will be made available, free of charge, for local people and community groups to use for events and activities.

The refurbishment is part of our ongoing multimillion-pound branch investment programme, which has seen improved facilities and new branch commitments and openings in locations across the North East, Cumbria and North Yorkshire.

Chief Executive Officer, Andrew Haigh, said: “Following the uncertainties of the past couple of years and the overwhelming sense of separation and isolation felt by many, having a visible presence in local communities is more important than ever to us.

“The Bishop Auckland branch is a fantastic example of how we’re striving to enhance our facilities by creating engaging, accessible spaces for our customers, while underlining our commitment to high streets across the North East, Cumbria and North Yorkshire.

The SSAFA and Auckland Youth and Community Centre are two of the Bishop Auckland-based groups to benefit from the Newcastle Building Society Community Fund which provides grants to charities and community groups located in or around the communities served by our branch network.